If you’re not happy with your purchase, we accept returns and exchanges within 30 days from the delivery date for all US orders — no reason required. We also accept returns of items with minor defects or imperfections. There are no return fees, restocking fees, or refund processing fees. Refunds are issued within 2 business days after we receive and confirm your return.
We do not offer international returns or exchanges at this time (excluding Canada). Canadian orders can be returned with at-rate shipping, and are eligible for a full refund of duties & taxes. Please email us at support@yetisale.it.com for more information.
If you are located in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order, subject to applicable laws and exclusions.
Standard Policy
- You have 30 calendar days to return or exchange an item from the date you received it — no reason required.
- We accept returns of unused items as well as items with minor defects or imperfections.
- There are no return label fees, restocking fees, or any other refund-related charges. You will not pay any fees for returns or refunds.
- Refunds will be processed within 2 business days from the date we receive and confirm your return.
- Refunds will be issued to your original form of payment.
- Only items that have been purchased directly on https://yetisale.it.com can be returned to us.
- Items purchased online must be returned online and cannot be returned in stores.
- We have the right to deny credit if the return does not meet our policy requirements (for example, heavily damaged due to misuse, or returned after the 30-day window).
- If you’d like an exchange, please make a return and place a new order.
- International orders, excluding Canada, are final.
Contact
For return or refund questions, please email us at support@yetisale.it.com.